Saudia IncorpA Total Solution of Your Business
العربية

Multi-vendor e-commerce marketplace platform in Saudi Arabia

Run your own marketplace: sellers manage their stores, you control commissions, payouts and quality, and customers get one fast, Arabic-first checkout.

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Seller onboardingSellers apply with their CR and VAT details; you approve them and they manage their own catalogue and orders.
Commissions & payoutsCommission by category or seller, scheduled payouts and a statement for every seller.
Arabic-first storefrontRight-to-left Arabic and English catalogue with search, filters and a mobile-first design.
In short

Saudia Incorp Marketplace is a multi-vendor e-commerce platform for Saudi businesses. Sellers register and list their own products, customers shop in Arabic or English and pay by mada, Apple Pay, card or buy-now-pay-later through a licensed payment gateway, orders ship with local couriers, and the platform calculates each seller's commission and payout and issues e-invoices in ZATCA's format.

E-commerce Marketplace Platform
Saudia Incorp E-commerce Marketplace Platform — screen

Trusted by retailers across the Kingdom

ZATCA Phase 2 ready 15% VAT built in Arabic + English mada · Apple Pay · STC Pay Cloud + offline mode
Everything in the box

E-commerce Marketplace Platform

Launch a multi-vendor marketplace in Arabic and English: seller onboarding, commissions, payouts, mada and Apple Pay checkout, and local shipping.

Seller onboarding

Sellers apply with their CR and VAT details; you approve them and they manage their own catalogue and orders.

Commissions & payouts

Commission by category or seller, scheduled payouts and a statement for every seller.

Arabic-first storefront

Right-to-left Arabic and English catalogue with search, filters and a mobile-first design.

Saudi checkout

mada, Apple Pay, Visa/Mastercard, Tabby and Tamara through a licensed payment gateway.

Shipping & returns

Courier labels and tracking with local carriers, plus return requests handled per seller.

Reviews & moderation

Product reviews, seller ratings, listing approval and dispute handling.

Hardware

Devices that work with it

Use the hardware you already have, or ask us for a bundle. Photos are illustrative; the exact models depend on your setup.

Barcode scanner

Barcode scanner

Scan each item as you pack, so the right products go into the right parcel before it ships.

Shipping label printer

Shipping label printer

Prints the courier label for each order, with the tracking barcode and the customer's address.

Parcel scale

Parcel scale

Weigh each parcel before it goes out, so the courier charge matches the real weight.

Packing-slip printer

Packing-slip printer

Prints the packing slip and a copy of the e-invoice to put inside the parcel.

How it works

Daily operating procedure

  1. 1

    Onboard sellers

    A seller applies with their CR and VAT details; you review and approve them, and they get a seller dashboard.

  2. 2

    List products

    Sellers add products, prices and stock in Arabic and English; you approve listings before they go live.

  3. 3

    Customer checks out

    The customer pays by mada, Apple Pay, card, Tabby or Tamara through the payment gateway, and an e-invoice is issued for the order.

  4. 4

    Seller ships

    The seller confirms the order, prints the courier label and hands the parcel over; the customer gets the tracking link.

  5. 5

    Handle returns and disputes

    Return requests and disputes go to the seller first, with your team able to step in and decide.

  6. 6

    Pay out sellers

    On each payout date the platform deducts your commission and pays every seller, with a statement of orders, fees and returns.

Why Saudia Incorp

Compliance you don't have to think about. Speed you'll notice on day one.

  • ZATCA Phase 2, automatically — Device onboarding, cryptographic signing, QR codes, and real-time clearance or 24-hour reporting — handled for you.
  • Bilingual everywhere — Arabic and English for staff screens, receipts, reports and customer messages.
  • Local support that answers — WhatsApp and phone support from Riyadh, in Arabic and English, 24/7 for critical issues.
  • Your data stays yours — Hosted in-Kingdom, exportable any time, with daily backups and role-based access.

فاتورة ضريبية مبسطة · Simplified Tax Invoice

Arabic coffee 250gSAR 28.00
Dates — Sukkari 1kgSAR 45.00
SubtotalSAR 73.00
VAT 15%SAR 10.95
TotalSAR 83.95
QR · ZATCA Phase 2 · mada ****4821
ZATCA ✓VAT 15%madaApple PaySTC PayTabby
How it works

From first call to first invoice in three steps

Book a demo

A 20-minute call to understand your shop, branches and hardware. We show you the edition that fits.

We set it up

We import your products and customers, onboard your device with ZATCA, and train your staff in Arabic or English.

Go live with support

Start selling. Our team stays on WhatsApp through your first week and beyond.

FAQ

Frequently asked questions

Straight answers about compliance, pricing and migration.

Can each seller have their own store page?+
Yes. Every seller gets a store page with their products and ratings, and a seller dashboard for orders, stock and payouts.
How is VAT handled on marketplace orders?+
Every order produces an e-invoice in ZATCA's format. How VAT applies between the platform and its sellers depends on your marketplace model, so we set it up with your accountant during onboarding.
Is Saudia Incorp compliant with ZATCA Phase 2 (the integration phase)?+
Yes. Each POS device is onboarded with ZATCA's Fatoora portal using a CSID. Invoices are signed, carry the required QR code and UUID, and are cleared (B2B) or reported (B2C) automatically. You can see the status of every invoice in the ZATCA screen.
How is 15% VAT handled?+
VAT is calculated on every line, shown on the receipt as required, and summarised in a return that matches the ZATCA portal boxes. Zero-rated and exempt items are supported.

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Restaurant & Café POS

Table, takeaway and delivery orders, kitchen display, modifiers, and integrations with HungerStation and Jahez.

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Pharmacy E-commerce Solution

Online store and delivery ordering for licensed pharmacies: prescription upload with pharmacist review, batch and expiry control, and branch stock in one system.

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Still confused about our services? Consult with our experts

Book a 20-minute demo. We'll set up a sandbox with your own products so you can test real invoices before you decide.

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